Security & event solutions

Privacy Policy

Privacy Matters

We understand that your personal data is entrusted to us and appreciate the importance of protecting and respecting your privacy. To this end we comply fully with the data protection law in force in the UK and with all applicable confidentiality law and guidelines.

This Privacy Policy sets out the basis on which we collect and process (use) personal information (data) about you including our practices .

For the purpose of Data Protection Law, the Data Controller registered with the Information Commissioners Office (ICO) is:

Security and Event Solutions Ltd.

Our Data Protection Register registration number is:


Our registered address is:

The Old Laboratory, 59 North Street, Portslade, Brighton BN41 1D

What personal data might we collect from you?

When we refer to personal data in this policy, we mean information that can, or has the potential to identify you as an individual. Accordingly, we may hold and use personal data about you as a customer, an employee, or in any other capacity, for example, when you visit one of our websites, complete a form, access our services or speak to us.

If you are an employee this may include sensitive personal data such as information relating to your health, for example, in an accident form.

What personal data may we receive from third parties?

We may collect personal data about you from third parties such as:

  • If you are registered with an employment agency we use, we may be passed your name, contact number and email address, in order to get in touch with you to arrange an appointment or to collect further information from you
How do we use your personal data?

We may use your personal data to:

  • provide you with information, or services that you request from us
  • enable us to carry out our obligations to you arising from any contract entered into between you and us including relating to the provision by us of services to you and related matter such as, billing, accounting or other payment card verification and anti-fraud screening
  • provide you with information about services similar to those which you previously enquired about from us
 The security of your personal data
  •  We protect all personal data we hold about you by ensuring that we have appropriate organisational and technical security measures in place to prevent unauthorised access or unlawful processing of personal data and to prevent personal data being lost, destroyed or damaged.
  • Any personal data you provide will be held for as long as is necessary having regard to the purpose for which it was collected and in accordance with all applicable UK laws.
  • All information you provide to us is stored securely. Any payment transactions on our website will be processed securely by third party payment processors.
  • The transmission of information via the internet cannot be guaranteed as completely secure. However, we ensure that any information transferred to our websites is via an encrypted connection. Once we have received your information, we will use strict procedures and security features for prevention of unauthorised access.
  • At your request, we may occasionally transfer personal information to you via email, or you may choose to transfer information to us via email. Email is not a secure method of information transmission; if you choose to send or receive such information via email, you do so at your own risk.
 Personal data we collect from you may include the following:
 Visitors to our website

 What we may collect (automatically) 

  • technical information, including the Internet protocol (IP) address used to connect your
    computer to the Internet

What we collect it for

  • To keep a record of your relationship with us
  • To manage your marketing preferences, information about your visit, the path you have taken though to, through and from our website (including date and time), things you viewed or searched for and length of visits to certain pages
  • To keep a record of your relationship with us
  • To manage your marketing preferences

 What we may request

  • feedback information you provide
  • consent to our contacting you for marketing purposes including name, address, contact details (including email address and phone number if consent obtained to contact through these means)

Why we request it

  • To understand how we can improve our services or information
  • To provide you with the services or information you asked for

Certain information which you submit may also be collected to enable us to better understand our service users’ needs, to improve our website, to inform general marketing and to help provide a better experience of our services.

Our websites use cookies to distinguish you from other users of our websites. This helps us to provide you with a good experience when you browse our websites and also allows us to improve our websites.

By law, website operators are required to ask for a website user’s permission when placing certain kinds of cookie on their devices for the first time. Where consent is required, the law states that it should be informed consent, which means we must ensure that you understand what cookies are and why we want to use them.

We are committed to providing the best digital service to you whilst at the same time fully protecting your privacy. For further information on cookies and how we use cookies through use of all our online services, please see below.

What are Cookies?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving your user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

Category 1 cookies

These cookies are essential in order to enable you to move around our websites and use its features, such as accessing secure areas of the websites. Without these cookies, services you have asked for cannot be provided.

Your consent is not required for the delivery of those cookies which are strictly necessary to provide services requested by you.
We use these types of cookies.

Category 2 cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All the information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Web analytics that use cookies to gather data to enhance the performance of a website fall into this category. For example, they may be used for testing designs and ensuring a consistent look and feel is maintained for the user. This category does not include cookies used for behavioural/ targeted advertising networks.

We use these types of cookies. By using our website and online services you agree that we can place these types of cookies on your device.

Category 3 cookies

These cookies allow our websites to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video. The information these cookies collect is generally anonymised and they cannot track your browsing activity on other websites.

We use these types of cookies. By using our website you agree that we can place these types of cookies on your device.

Category 4 cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

We do not use these cookies on our website.